“Crib mattresses recalled due to risk of entrapment.” “Seven million brewing systems recalled due to burn hazard.” “Millions of popular strollers recalled due to fingertip amputation hazard to children.”

Headlines like these stream across the Internet and appear on TV almost weekly.  But, hearing or seeing a media headline about a product recall is different than getting a direct notice from a recalling company.

Here at CPSC, we know that direct notice—whether it be a phone call, (…)

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